Returns & Exchanges
At Kore Outdoor, we are committed to your peak performance and offer a 30-day return window for all unused gear in its original packaging. If your equipment doesn't meet your expectations, we’ll work with you to make it right through a refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original boxes, ensuring all tags and protective materials are included to qualify for a full refund.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it to the outside of your package, covering any previous shipping marks.
- 4.Receive Your Refund
Once our warehouse inspects the returned gear, we will process your refund to the original payment method within 5-7 business days.