Frequently Asked Questions
Everything you need to know about gear, shipping, and returns.
How do I determine the right size for my outdoor gear?
Each product page features a detailed sizing chart. We recommend measuring your current equipment or body dimensions and comparing them to our specifications for the most accurate fit.
What is Kore Outdoor's return policy?
We offer a 30-day hassle-free return policy on all unused items in their original packaging. Please note that for safety reasons, certain climbing and safety equipment cannot be returned once opened.
Do you offer international shipping?
Yes, we ship our premium sports and outdoor gear to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your location.
Are your products covered by a warranty?
Most of our technical gear comes with a one-year manufacturer's warranty against defects. Specific premium brands may offer extended lifetime warranties as noted on the product description.
How can I track my order?
Once your order is processed and shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.